物流政策

Return Eligibility We support returns within 30 days after customers receive the goods. To qualify for return: Items must be unused, unopened, keep original packaging, tags and all complete accessories. How to Start a Return Please send an email to our support mailbox to apply for a Return Authorization (RA number) before sending items back. Goods returned without RA code will not be accepted. Return Shipping If returns are caused by product defects, wrong items delivered, we will cover return shipping cost. For returns due to personal preference, customers are responsible for return shipping fees. Refund Process After our US warehouse receives and inspects returned goods, refunds will be processed within 5–10 business days to your original payment account. The original shipping fee is non-refundable. Non-Returnable Goods Customized products, clearance final-sale goods are not eligible for return unless quality problems occur.